1. Information We Collect
We may collect and process the following types of personal data:
- Your name, email address, phone number, and address when you submit a contact or enquiry form.
- Details of your property (e.g., size, energy usage) relevant to our services.
- Technical information such as your IP address, browser type, and browsing behaviour via cookies (see below).
2. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide quotes.
- Carry out installations and related services.
- Improve our website and services.
- Send you updates, offers, or newsletters (only with your explicit consent).
3. Cookies
Our website uses cookies to ensure a better browsing experience and to analyse traffic. You can manage cookie preferences through your browser settings.
4. How We Store and Protect Your Data
We store your data securely using encrypted systems and access is restricted to authorised staff only. We do not keep your data longer than necessary and will delete it when no longer required.
5. Sharing Your Information
We do not sell or rent your personal information. We may share data with trusted third-party service providers (such as payment processors or installation partners) solely to deliver our services to you, under strict confidentiality agreements.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data.
- Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for their content or privacy practices and encourage you to read their policies.
8. Contact Us
If you have any questions about this policy or your data, please contact:
Albion PV Ltd
📧 Email: info@albionpv.co.uk